RBI
Connections
Volume 1 Number 2 A Monthly Communication from RBI Bearing, Inc. February 2003
All Chinese bearings
are NOT created equal.
We own the factories,
and we produce the best
ball bearings in China.
We deliver what we promise, backed by an experienced western sales staff and superior customer service team.
IN THIS ISSUE:
RBI Catalog Now Online!
Meet Jeff Hoskins
History of RBI Bearing, Inc.
Storing Bearings
RBI Contacts
February Birthdays
Mission Statement
The mission of RBI Bearing, Inc. is to produce the best ball bearings in China for the world market at competitive prices.
We will deliver what we promise, and we will provide superior sales and service to every customer, every day.
We will implement the highest professional standards in all departments and seek out the best talent available at all levels to accomplish our mission.
RBI Bearing, Inc.
1055 Stevenson Court
Suite 102W
Roselle, IL 60172
Phone:
(630) 376-0600
(800) 708-2128
Fax:
(630) 376-0602
E-mail:
RBI Catalog Now Online!
http://www.rbibearing.com/catalog_online.htm
Just click the link above to put our entire product catalog on your computer screen! Click each page to enlarge the view. Need more information or have questions regarding a specific application? No problem! Call or email our sales staff listed at the bottom of this newsletter for immediate assistance!
Meet Jeff Hoskins - Chicago Account Executive
Chances
are you've already talked to our Account Executive Jeff Hoskins when
you call our Chicago sales office. Jeff is our "go-to"
guy for many accounts in all sales territories and the person to talk
to if your DSM is unavailable.
Jeff started with RBI in September 1997 as the warehouse manager. He quickly moved up to Inside Sales and Customer Service positions within his first year and was promoted to Account Executive in 1999.
In his current position Jeff has made a significant impact in achieving our corporate mission of providing superior sales and service to every customer, every day.
History of RBI Bearing, Inc...
Ever wonder how it all started? RBI Bearing, Inc. was established in 1989 by Chen Hao (Rubien Chen) in a small warehouse in Southern California. The original business plan was to import ball bearings from China that were consistent in quality and priced to allow large Distributors to resell profitably in the United States.
The plan was an immediate success and RBI soon outgrew the original warehouse. A new distribution center and corporate office was then established in the early 1990's in Monrovia, California. Manufacturers agents were appointed to market RBI bearings directly to large OEM's and robust growth continued for the next several years.
Toward the end of 1993 the company's sales strategy changed dramatically. Rubien believed that in order to grow the business, the company needed to establish its own team of seasoned Western salespeople and managers. Additional distribution locations also needed to be established to support the sales team and position the company for future growth.
In 1994, Mike Kenney joined RBI as National Sales Manager for the U.S. and established our Midwest sales and distribution office in Chicago. RBI Canada was established as a joint venture by Tony Bisante and Rubien Chen in 1995 to serve the growing Canadian customer base.
RBI continued to grow over the next several years. Two offices were added in China to coordinate all aspects of the manufacturing process with the factories that produced bearings to RBI quality standards.
RBI announced plans in 1997 to build a state of the art factory from the ground up in Chengdu, China. The goal was to build a factory that would produce the best ball bearings in China for the world market at competitive prices. The 250,000 square foot facility was completed in June, 2001 and the first bearings came off the line in September. Designed to accommodate 40 production lines, this facility (CD-RBI) has the capacity to produce 72 million bearings annually.
In July, 2002 the CD-RBI facility received its accreditation as an ISO 9001 certified manufacturer, a reflection of the management vision and quality standards established by the company.
In November, 2002 RBI purchased a miniature ball bearing factory in Wuxi, China and is currently rebuilding the facility with the same state of the art equipment as our Chengdu facility.
From its beginnings as a small distribution warehouse in southern California, RBI Bearing has grown to become a world-class manufacturer of the best ball bearings in China. We have become a major force in the bearings industry by delivering what we promise, and providing superior sales and service to every customer, every day.
Storing Bearings
Did you know...that all RBI Bearings are treated with rust-inhibitors before leaving our factories? Bearings will not rust during the two (2) year period following delivery as long as the bearings are in their original packaging and humidity levels do not exceed 60%.
Achievement is largely the product of steadily raising one's levels of aspiration . . and expectation."
Jack Nicklaus
R.B. INTERNATIONAL
Rubien Chen - Owner
RBI-USA
SALES DEPARTMENT
Lance Pesola - IL, MO
800 708-2128
John Foley CT, ME, NH, NJ, NY, PA, RI, VT
800 708-2128
Mark Balog IN, KY, MI, TN, TX
800 708-2128
Darren Meeks FL, GA, NC, SC, VA, WV, DE, MD
800 708-2128
Steve Bouchard IA, KS, NE, OH, OK, WI
800 708-2128
Aaron Dotson AL, AR, LA, MN, ND, SD
800 708-2128
Don Sloto CA
800 358-7652
Manny Perez WA, OR, AK, ID, MT, NV, UT, CO, AZ, NM
800 358-7652
Tom Brantner - Regional Sales Manager
800 708-2128
CUSTOMER SERVICE
Jeff Hoskins – Account Executive - Chicago
800 708-2128
Rick Perez – Account Executive - Los Angeles
800 358-7652
Ed Bansfield – Customer Service
800 708-2128
Pat Boksha – Customer Service
800 708-2128
ADMINISTRATIVE
Mike Kenney - Vice President
800 708-2128
Bill Fuentes – Operations Manager
800 708-2128
Doug Fisher - Director of Marketing
800 708-2128
Gloria Liang - Accounts Payable
800 358-7652
Frank Liang - Inventory Control - LA Office Manager
800 358-7652
RBI-CANADA
TORONTO (800)724-2426
Tony Bisante - President
Rudy Bisante – Sales Manager
Paul Bisante – Office Manager
Dylan Bisante – New Accounts Manager
Anthony Bisante – Warehouse Manager
February Birthdays
Join us as we wish a very Happy Birthday to the following RBI team members!
Angel Perez - February 1
Nolan Smith - February 2
Mark Balog - February 6
Mike Kenney - February 21
Joshua Perez - February 26
RBI Connections is a publication of RBI Bearing, Inc and is intended to provide useful company and/or industry news and information. We understand and respect your need for privacy. Email addresses in our files are from our customers or published materials. Please accept our apologies if you believe this email to be unsolicited. We are sorry for the inconvenience. Any personal information provided to us will be stored in a secure environment and will not be misused. RBI Bearing, Inc. does not make email addresses available to third parties for their use. RBI Bearing would like to send news releases and special promotions to you from time to time. If you would not like to receive these emails from us, please click this link and type the word “unsubscribe” in the subject line.
©2003 RBI Bearing, Inc.